Privacy Policy

Overview

This Privacy Policy explains how and why we, as data controller, might obtain, store and process your personal data when you visit or make a purchase from our website (the “Site”). The Privacy Policy applies in addition to the Terms of Service of our Site.

We are committed to processing your personal data fairly, lawfully, and transparently.

Personal Data We Collect

Depending on the type and level of engagement you have with us, we may collect the following categories of personal data:

Identifying and Demographic Information: such as your full name, email address and phone number (if provided)
Purchase and Billing Information: such as purchase history, payment preferences, address, bank account details and billing address (if provided)
Communications: such as a records of our interactions with you using one or multiple of the following; direct messages, emails, posts, phone conversations
User Feedback: while using our services, occasionally you may be asked to provide feedback. Providing this feedback is entirely optional
Customer Account Information: such as login details, interaction information, purchase history, your preferences, and other personal data included in your Customer Account (if provided)

When you visit our Site, we collect technical data such as:

Usage data: (if permitted) we collect certain information related to your device. This can include your computer or mobile device operating system type and version number, manufacturer and model, browser type, screen resolution, IP address, the website you visited before browsing our Site, what pages your device visited, the time that your device visited our Site, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, and general location information such as city, state or geographic area.

How We Collect Your Data

You directly provide our Company with most of the data we collect. We collect and process data when you:

Create an account with us
Provide information directly into our products and services
Visit our Site
Express an interest to purchase our products
Contact us for product related queries
Engage with us on social media
Review our products
Interact with our Site
Buy products/services using our online checkout

How We Use Your Personal Data

We will only collect and process your personal data where we have a legal basis to do so. As a data controller, the legal basis for our collection and use of your personal data varies depending on the manner and purpose for which we collected it. We will only collect personal data from you when:

We have your consent to do so;
We need your personal data to fulfil any orders placed through the Site;
We are pursuing our legitimate interests in a way that you might reasonably expect to be a part of running our business and that does not significantly impact your interests, rights, and freedoms. For example, communicating with you if we have a sufficient legal ground based on the e-marketing laws in your country; or
We have a legal obligation to collect or disclose personal data from you (for example, in suspected instances of fraud we may need to give personal data to relevant government bodies).

Who We Share Your Data With

We sometimes share your personal data with our trusted categories of third parties we use to conduct our business. Our trusted categories of third parties include:

WIX
Professional services providers (e.g., our lawyers, accountants, and insurance providers)
Payment providers

As part of fraud monitoring and prevention, we may be legally required to share your personal data with government bodies and law enforcement. Please note that these bodies may retain a record of the information that we provide to them for this purpose.

Marketing Preferences

If you have made a purchase from our Site we may occasionally update you on our latest products, news and special offers via email. You can choose not to receive such information if you prefer. Any correspondence will have an unsubscribe option to unsubscribe from future mails.

Your Rights & Our Commitment to You

You have rights under data privacy laws and we are committed to you being able to freely exercise your Rights. Your rights include, under certain circumstances, the right:

To be informed;

To access;
To rectification;
To erasure;
To restrict processing;
To data portability; and
To object.

You can send us an email at francescamurray2@gmail.com to exercise your rights.

Links to Other Websites & Third Parties

Our Site may include links to social media platforms and other websites. If you follow a link to any of these platforms or websites, please note that their own privacy policies will apply and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to their platforms or websites.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Minors

While our services are designed for a general audience, we will not knowingly collect any data from children under 16 years of age or sell products to children, without the consent of a parent or guardian to do so. If you are under the age of 16 and we do have the consent of a parent or guardian, you are not permitted to use or submit your data to the Site. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible.

Changes

We may update this privacy policy from time to time to reflect how we are processing your data.

We welcome feedback and are happy to answer any questions you may have about your data. Please contact us by email at francescamurray2@gmail.com